Ocado

Last updated

Ocado Group plc
FormerlyOcado Group Limited (2009–2010) [1]
Company type Public
LSE:  OCDO
Industry Internet retail
FoundedApril 2000;24 years ago (2000-04) [2]
Founder
Headquarters Hatfield, Hertfordshire, England, UK
Area served
United Kingdom
Key people
Services
RevenueIncrease2.svg £2,825.0 million (2023) [3]
Increase2.svg £(351.0) million (2023) [3]
Increase2.svg £(387.0) million (2023) [3]
Website ocadogroup.com

Ocado Group plc is a British business based in Hatfield, England, which licenses grocery technology. It also owns a 50% share in the UK grocery retail business Ocado.com (the other 50% is owned by UK retailer Marks & Spencer). The company is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index.

Contents

History

An Ocado delivery in progress Ocado delivery.jpg
An Ocado delivery in progress

Ocado was established by Jonathan Faiman, Jason Gissing and Tim Steiner, former merchant bankers with Goldman Sachs, as L. M. Solutions, in January 2000. [4] Ocado started trading as a business in partnership with Waitrose, part of the John Lewis Partnership, in January 2002. [5]

In September 2006, Michael Grade became non-executive chairman of Ocado. [6] In November 2008, the John Lewis Partnership transferred its shareholding of 29% into its staff pension fund. [7] In May 2010 the John Lewis Partnership entered into a 10-year branding and supply agreement with Ocado. [8] In February 2011, the John Lewis pension fund sold off its entire Ocado shareholding. [9]

On 13 July 2009, Ocado released its first app for the iPhone. The app, called 'Ocado on the Go', allows users to do their grocery shopping without the need for a PC. [10] On 19 April 2010, the company extended the app to Android devices. [11]

In July 2010, Ocado undertook a stock market Initial public offering. [12]

In January 2014, Ocado started providing website, warehousing and delivery services for one of their main grocery rivals, Morrisons supermarkets, allowing them to operate online using Ocado's network of depots to deliver Morrisons groceries to online customers. [13]

On 14 June 2014, the company changed its name from L. M. Solutions to Ocado Retail. [14]

In 2015, Ocado launched the Ocado Smart Platform, its proprietary end-to-end solution for operating retail businesses online. [15] The company went on to sell the platform to the French Casino Group in November 2017, [16] to the Canadian supermarket chain Sobeys in January 2018, [17] [18] [19] to the US retail company Kroger in May 2018, [20] and to the Australian retail business Coles Group in May 2020. [21]

In the early morning of 5 February 2019, Ocado's customer fulfilment centre (CFC) in Andover, Hampshire, which handles 10 per cent of its fulfilments, caught fire. The fire continued to burn the following day, engaging more than 25 fire engines and 300 firefighters from multiple fire services, as far as Kent. A 500-metre exclusion zone was set up and residents as far as 1 mile (1.6 km) away were to be evacuated as a precaution. The fire burned for more than 3 days, with the roof collapsing in the process. [22] [23] [24] [25] The fire was found to have started due a fault in a battery charging unit, and was exacerbated by worker responses. [26] The warehouse was rebuilt, and was operational by August 2021. [26]

On 27 February 2019, Ocado and Marks & Spencer announced a joint venture, whereby Marks & Spencer agreed to pay £750M for a 50% share in Ocado's UK retail business, Ocado.com. [27] Part of the amount to be paid by M&S depended on the performance of the joint venture in the years up to and including 2023. [28] Ocado ceased selling own brand groceries from the Waitrose supermarket chain in September 2020. [29]

Activities

Ocado's warehouse in Hatfield Hatfield Occado.JPG
Ocado's warehouse in Hatfield
Bots inside an Ocado warehouse Ocado warehouse bots.jpg
Bots inside an Ocado warehouse
Ocado Technology logo Ocado Technology Logo 15 - PMS.jpg
Ocado Technology logo

The company licenses Ocado Smart Platform, a proprietary solution for operating retail businesses online. [15] It also owns a 50% share in the UK retail business, Ocado.com (the other 50% is owned by UK retailer Marks & Spencer). [30] In 2023, the retail business accounted for around 90% of group revenue. [28]

Since 2014, Ocado has supported Code For Life, a not-for-profit organisation which helps children learn computer programming. [31]

Name

Jez Frampton, CEO of Interbrand and non-executive director of Ocado, claims the name "Ocado" is "a made-up word, intended to evoke fresh fruit". Neil Taylor, an Interbrand consultant, stated that the name was derived from avocado . [32]

Related Research Articles

<span class="mw-page-title-main">Supermarket</span> Large format of grocery store

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<span class="mw-page-title-main">Morrisons</span> British supermarket chain

Wm Morrison Supermarkets Limited, trading as Morrisons, is the fifth largest supermarket chain in the United Kingdom. As of 2021, the company had 497 supermarkets across England, Wales and Scotland, and one in Gibraltar. The company is headquartered in Bradford, England.

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The John Lewis Partnership plc (JLP) is a British company that operates John Lewis & Partners department stores, Waitrose & Partners supermarkets, its banking and financial services, and other retail-related activities. The public limited company is owned by a trust on behalf of all its employees – known as partners – and a bonus, akin to a share of the profit, is paid to employees. John Lewis has around 80,800 partners/employees as of 2020. JLP Group was the third-largest UK non-traded company by sales in The Sunday Times Top Track 100 for 2016. The chain's image is upmarket, and its customers are likely to be more affluent consumers. It was a member of the International Association of Department Stores from 2004 to 2010.

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Jonathan Faiman was one of the three founders of online grocery and technology business Ocado in 2000. He left the business in 2008, before the company floated on the London Stock Exchange. Faiman sold most of his shares in Ocado in 2010 at the time of its IPO for a reported value of £7 million. If owned in May 2020, the shares would have been worth over £500 million.

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References

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