Whoscall

Last updated
Whoscall
Developer(s) Gogolook Co., Ltd.
Initial releaseAugust, 2010
Operating system Android, Windows Phone, iOS
Available in English, Traditional Chinese, Japanese, Korean, Indonesian, Malay, Thai, Vietnamese, Portuguese, Hindi
Type Caller ID, Telephone Directory, Spam Filtering, Fraud Protection
License Proprietary
Website whoscall.com

Whoscall is a mobile application that offers caller identification services. It was developed by Gogolook Co., Ltd., a listed company in Taiwan. The function of Whoscall is to identify incoming calls, detect scam/harassment numbers, and filter spam text messages, blocking them accordingly. Its name is derived from a shorter version of the phrase “Who is calling?“.[ citation needed ] The app currently has over 100 million users, 2.6 billion phone number entries, 25 billion identified number & SMS, and is available in 31 countries/regions, including Taiwan, Korea, Hong Kong, Japan, Thailand, Malaysia, and Brazil. The application owns the largest number database in East Asia and Southeast Asia. Whoscall is also the strategic partner of several governmental agencies in their anti-fraud efforts, including the National Police Agency (Taiwan), the Financial Supervisory Service (South Korea),  Fukuoka City Government., Police Cyber Taskforce (Thailand) the Malaysia police and state government.

Contents

History and development

Features

Instant Caller Identification, which identifies unknown callers in real time through the largest number database (with 2.6 billion entries) and an AI-powered identification engine.

Caller ID Blocking, which reduces the risks of receiving malicious/harassment phone calls by blocking nuisance calls or text messages automatically.

SMS Message Filtering, which filters dangerous phishing text messages by detecting suspicious URLs and keywords.

Unknown Caller Query, which allows users to key in unknown phone numbers manually and identify such callers in the database.

Number Reporting, which maximizes the power of social network by allowing users to report dangerous/scam phone numbers.

Whoscall Number, which increases phone answer rates, resolves the problem of counterfeit corporate identities, and protects consumers from fraudulent threats, through the implementation of a number verification mechanism.

URL scanner, which allows users to view the risk level of unknown links by simply entering them within the app, thereby filtering out fraudulent links

Accolades and reception

Whoscall has been covered in prominent international media including BBC, TechCrunch, TechinAsia, and e27. It has many positive reviews and holds an average of 4.2 star ratings on Google Play Store.

Anecdote

On May 20, 2014, Gogolook was mentioned by name during the President of Taiwan, Ma Ying-jeou's national address marking his 6th year in office. Gogolook was referred to as an example of the creativity and potential of the youth of Taiwan. [25]

In April 2014, concerns regarding Whoscall's privacy issues rose to the forefront of national attention as public figures took to the press and expressed their concerns with public records including home telephone numbers and addresses showing up on incoming calling screens. Gogolook swiftly came out with a statement declaring that they had never collected nor stored any personal information on their servers, let alone made them publicly available. [26] It was soon discovered that the personal information of the aforementioned public figures was leaked from government servers with poor security protocols that made the information available on search engines, from where Gogolook sources some of their information. Whoscall was promptly lauded as not only a call screen for telemarketers, but also a reliable reminder for the possible dissemination of personal information. [27]

Related Research Articles

<span class="mw-page-title-main">Phishing</span> Form of social engineering

Phishing is a form of social engineering and scam where attackers deceive people into revealing sensitive information or installing malware such as ransomware. Phishing attacks have become increasingly sophisticated and often transparently mirror the site being targeted, allowing the attacker to observe everything while the victim is navigating the site, and transverse any additional security boundaries with the victim. As of 2020, it is the most common type of cybercrime, with the FBI's Internet Crime Complaint Center reporting more incidents of phishing than any other type of computer crime.

Phone fraud, or more generally communications fraud, is the use of telecommunications products or services with the intention of illegally acquiring money from, or failing to pay, a telecommunication company or its customers.

<span class="mw-page-title-main">Caller ID spoofing</span> Phone caller faking the phone number sent to the recipient of a phone call

Caller ID spoofing is a spoofing attack which causes the telephone network's Caller ID to indicate to the receiver of a call that the originator of the call is a station other than the true originating station. This can lead to a display showing a phone number different from that of the telephone from which the call was placed.

Voice phishing, or vishing, is the use of telephony to conduct phishing attacks.

A robocall is a phone call that uses a computerized autodialer to deliver a pre-recorded message, as if from a robot. Robocalls are often associated with political and telemarketing phone campaigns, but can also be used for public service, emergency announcements, or scammers. Multiple businesses and telemarketing companies use auto-dialing software to deliver prerecorded messages to millions of users. Some robocalls use personalized audio messages to simulate an actual personal phone call. The service is also viewed as prone to association with scams.

Telemarketing fraud is fraudulent selling conducted over the telephone. The term is also used for telephone fraud not involving selling.

<span class="mw-page-title-main">Google Voice</span> Telecommunications service by Google

Google Voice is a telephone service that provides a U.S. phone number to Google Account customers in the U.S. and Google Workspace customers in Canada, Denmark, France, the Netherlands, Portugal, Spain, Sweden, Switzerland, the United Kingdom and the contiguous United States. It is used for call forwarding and voicemail services, voice and text messaging, as well as U.S. and international calls. Calls are forwarded to the phone number that each user must configure in the account web portal. Users can answer and receive calls on any of the phones configured to ring in the web portal. While answering a call, the user can switch between the configured phones. Subscribers in the United States can make outgoing calls to domestic and international destinations. The service is configured and maintained by users in a web-based application, similar in style to Google's email service Gmail, or Android and iOS applications on smartphones or tablets.

<span class="mw-page-title-main">Whitepages (company)</span> US directory services company

Whitepages is a provider of online directory services, fraud screening, background checks and identity verification for consumers and businesses. It has the largest database available of contact information on residents of the United States.

<span class="mw-page-title-main">809 scam</span> Phone Fraud

An 809 scam is a form of phone fraud which exploits the tendency of telephone subscribers in Canada and the United States to presume that a number in the familiar North American Numbering Plan format of 1-NPA-NXX-XXXX is a domestic call at standard rates because of the absence of the 011- international prefix which normally indicates an overseas call.

Baidu Yi, also known as "Baidu Yun", was an operating system for mobile devices until Baidu suspended it. It is based on Google's Android but is a fork by Baidu, the dominant search engine operator in China. It was announced on 2 September 2011 at the 2011 Baidu Technology Innovation Conference in Beijing.

<span class="mw-page-title-main">Google Play</span> Digital distribution service by Google

Google Play, also known as the Google Play Store or Play Store and formerly Android Market, is a digital distribution service operated and developed by Google. It serves as the official app store for certified devices running on the Android operating system and its derivatives, as well as ChromeOS, allowing users to browse and download applications developed with the Android software development kit and published through Google. Google Play has also served as a digital media store, offering games, music, books, movies, and television programs. Content that has been purchased on Google Play Movies & TV and Google Play Books can be accessed on a web browser and through the Android and iOS apps.

<span class="mw-page-title-main">Camp Mobile</span>

Camp Mobile, founded in February 2013, is a mobile application development company based in Seoul, Korea. Ram Lee and Jongmahn Park are the co-CEOs. The company currently operates seven mobile services ranging from social network service to smartwatch application, including BAND, Moot, SNOW, Whoscall, WatchMaster, LINE Deco, and LINE Launcher.

NumBuster! is a phone community that users can access via a mobile phone client and a Web application. Developed by NumBuster Ltd, it allows users to find contact details of any phone number, exchange information about numbers with other users and block calls and messages. The client is available for Android and Apple iOS.

Google TV is a digital distribution service for movies and television series. Google announced the service in September 2020, offering search and discovery of video titles across multiple streaming services, including rental or purchase options, alongside watchlist features for accessing titles from eligible devices and platforms. The buy, rent, or preorder options were shared with the predecessor Google Play Movies & TV, which has since moved to the newer service.

Pindrop Security is an American information security company that provides risk scoring for phone calls to detect fraud and authenticate callers. The company analyzes several different features of a phone call that helps identify the uniqueness of a device and attaches it to a caller. In 2015, Pindrop screened more than 360 million calls.

AnyDesk is a remote desktop application distributed by AnyDesk Software GmbH. The proprietary software program provides platform-independent remote access to personal computers and other devices running the host application. It offers remote control, file transfer, and VPN functionality. AnyDesk is often used in technical support scams and other remote access scams.

<span class="mw-page-title-main">Google Messages</span> Messaging application developed by Google

Google Messages is a text messaging software application developed by Google for its Android and Wear OS mobile operating systems, while it's also available via the Web.

<span class="mw-page-title-main">2022 iSpoof fraud investigation</span> 2022 Fraud investigation led by the Metropolitan Police

ispoof.cc was a website used by many people to make unauthorised phone calls while displaying a caller ID falsely indicating that they were legitimate callers. In 2021 and 2022 it was part of an investigation by numerous law enforcement agencies into frauds enabled by this caller ID spoofing. It was shut down in November 2022 as the result of Operation Elaborate, a multi-agency investigation led by the Metropolitan Police and supported by Netherlands Police, Europol and Eurojust. As of 2022, it is the largest fraud investigation that has ever taken place in the United Kingdom.

A fraud factory or fraud park is a collection of large fraud organizations usually involved in human trafficking operations, commonly found in Southeast Asia, including Cambodia, Myanmar, or Laos, and usually operated by a criminal gang. Fraud factory operators lure foreign nationals to scam hubs, where they are forced into modern slavery, to scam internet users around the world into fraudulently buying cryptocurrencies or withdrawing cash, via social media and online dating apps. Trafficking victims' passports are confiscated, and they are threatened with organ harvesting and forced prostitution if they do not scam sufficiently successfully.

National Anti-Fraud Center (NAFC) is a Chinese fraud prevention and reporting mobile application developed by the Ministry of Public Security. It was first published in March 2021. The software claims that it can maintain telecommunications network security, create channels for reporting online fraud and raising awareness for fraud prevention. The Chinese government claims that the app can be used to detect possible telecommunication frauds in addition to reporting them, and heavily promotes its installation.

References

  1. Chen, Liz. "不明來電走著瞧——WhosCall 幕後團隊專訪". www.inside.com.tw/. Inside. Retrieved 15 October 2014.
  2. "The Best Apps of 2013" . Retrieved 15 October 2014.
  3. Startup World Staff. "Taiwanese Startup Brings Whoscall Mobile App to the Middle East Market". www.mystartupworld.com/. Retrieved 15 October 2014.
  4. "Korean web giant Naver acquires makers of Whoscall".
  5. "Google Analytics for Firebase: Overview and Updates (Google I/O '17)". YouTube .
  6. "【 小英去哪裡 EP8 】安裝防詐騙神器whoscall好安心,小英參訪台灣新創公司Gogolook". YouTube .
  7. "福岡市実証実験フルサポート事業「Beyond Coronavirus」に海外番号の識別もできる迷惑電話対策アプリ「Whoscall」が採択".
  8. "Whoscall 發表全球第一份「疫情防詐白皮書」,揭手機「簡訊」成疫情詐騙破口".
  9. "Whoscall creator wins Taiwan Presidential Innovation Award". September 2020.
  10. "Reverse Phone Search" . Retrieved 21 May 2023.
  11. "Gogolook gets funding for further expansion in Japan".
  12. "วิธีเช็คเบื้องต้นว่า เบอร์ใครโทรมาหาเรา". Facebook .
  13. "Scam calls, messages in Taiwan up 488% in 2020". 2 February 2021.
  14. "Whoscall《2020 年度報告》:詐騙數量創新高,成長 190%!". 19 May 2021.
  15. "詐騙簡訊滿天飛 Whoscall推「智慧簡訊管家」辨識垃圾訊息". chinatimes. Retrieved 2021-11-09.
  16. "《Whoscall 2021年度報告》解析詐騙動態". 經濟日報. Retrieved 2022-01-19.
  17. "Gogolook攜泰國最大電信集團True Corp 拓展防詐業務". Udn. Retrieved 2022-07-12.
  18. "加速拓展東南亞新商機!馬來西亞最大州政府找Gogolook助陣防詐". ctee. Retrieved 2022-09-19.
  19. "Whoscall攜手Web3社群防詐 推333款限量「防詐NFT」". nextapple. 23 September 2022. Retrieved 2022-09-23.
  20. "Whoscall 母公司公布企業偽冒事件報告書,揭露詐騙風險、趨勢". TechNews. Retrieved 2022-08-28.
  21. "Whoscall進階版團購組合上momo銷售 拓展防詐商機". udn. Retrieved 2022-11-30.
  22. "Whoscall公司Gogolook 申請創新板上市". Udn. Retrieved 2022-12-29.
  23. "Whoscall ร่วมมือไปรษณีย์ไทย ส่งท้ายปี ส่งต่อความห่วงใยป้องกันภัยมิจฉาชีพ". ztobiz. 29 December 2022. Retrieved 2022-12-29.
  24. "Jumlah kes jenayah komersial catat penurunan pada tahun 2022 berbanding 2021". Berita RTM. Retrieved January 4, 2023.
  25. Office of the President. "總統主持520 就職六週年記者會". president.gov.tw. Office of the President. Retrieved 15 October 2014.
  26. 蔡智銘; 葉濬明. "LINE whoscall | 很會找 名人個資全洩". AppleDailydate=18 February 2014. Retrieved 15 October 2014.
  27. 生活中心 (19 February 2014). "輸入電話=肉搜?LINE whoscall | 太強大 個資全曝光". ETToday. Retrieved 15 October 2014.