GoodRx

Last updated

GoodRx Holdings, Inc.
Company type Public
Founded2011;13 years ago (2011)
FoundersTrevor Bezdek [1]
Doug Hirsch [1]
Scott Marlette [1]
Headquarters,
United States
Number of locations
2 (2019)
Area served
United States
Key people
Services
RevenueIncrease2.svg $745.4 million (2021) [2]
Number of employees
777 [2]  (2021)
Website goodrx.com

GoodRx Holdings, Inc. is an American healthcare company that operates a telemedicine platform and free-to-use website and mobile app that track prescription drug prices in the United States and provide drug coupons for discounts on medications. [3] GoodRx checks drug prices at more than seventy-five thousand pharmacies in the United States. [4] [5] The platform allows individuals to consult with a doctor online and obtain a prescription for certain types of medications at a cost of US$20, regardless of insurance status. [3] Medical testing services, which vary in price, are also offered through the platform. [3]

Contents

In 2017, the website received about fourteen million visitors a month. [6] As of February 25, 2020, "millions of people" had downloaded the GoodRx app. [7]

History

GoodRx was founded in Santa Monica, California, in 2011. In 2017, the company announced partnerships with major pharmaceutical companies to negotiate lower prescription drug costs. [6] [8] In September 2019, GoodRx acquired the telemedicine company HeyDoctor and rebranded the telemedicine platform as GoodRx Care. [3] In 2021, GoodRx acquired the health video company HealthiNation. [9]

In October 2022, GoodRx launched Provider Mode which allows healthcare providers to use the app to compare costs of drugs for patients based on different payment methods and drug alternatives. [10]

GoodRx began its partnership with CVS Caremark in July 2023 to automatically apply coupons to insured CVS customers purchasing generic prescriptions at certain locations. [11]

In April 2024, GoodRx Gold added Publix into their network. Now, across the southeast, GoodRx Gold members can use their cards at Publix Pharmacies to save money on their prescriptions. [12]

Key people

The Santa Monica-based startup was founded in September 2011 by Trevor Bezdek and former Facebook executives Doug Hirsch and Scott Marlette. [4] [13] [14] [15] Marlette was one of the first 20 employees at Facebook and built Facebook's photo application. [13] In 2005, Hirsch was the Vice President of Product at Facebook, working closely with Mark Zuckerberg. [14]

Controversy

On February 25, 2020, Consumer Reports published an article stating that GoodRx shared user data—specifically, pseudonymized advertising ID numbers that companies use to track the behavior of web users across websites, the names of the drugs that users browsed, and the pharmacies where user sought to fill prescriptions—with Google, Facebook, and around twenty other internet-based companies. [7] A few days later, GoodRx released a statement claiming it had made changes to prevent user search data on medical conditions and pharmaceuticals from being shared with Facebook. [16] In March 2020, GoodRx stopped sending data about users' prescriptions to Facebook. [17]

On February 1, 2023, the Federal Trade Commission fined GoodRx US$1.5 million for violations of the Breach Notification Rule and the Federal Trade Commission Act for allegedly failed to obtain specific, informed, and unambiguous consent from users before disclosing health-related information [18] to Facebook and Google. [19] [20]

See also

Related Research Articles

<span class="mw-page-title-main">Medical prescription</span> Health-care communication from a physician to a pharmacist

A prescription, often abbreviated or Rx, is a formal communication from a physician or other registered healthcare professional to a pharmacist, authorizing them to dispense a specific prescription drug for a specific patient. Historically, it was a physician's instruction to an apothecary listing the materials to be compounded into a treatment—the symbol ℞ comes from the first word of a medieval prescription, Latin recipere, that gave the list of the materials to be compounded.

Prescription drug list prices in the United States continually are among the highest in the world. The high cost of prescription drugs became a major topic of discussion in the 21st century, leading up to the American health care reform debate of 2009, and received renewed attention in 2015. One major reason for high prescription drug prices in the United States relative to other countries is the inability of government-granted monopolies in the American health care sector to use their bargaining power to negotiate lower prices, and the American payer ends up subsidizing the world's R&D spending on drugs.

<span class="mw-page-title-main">Prescription drug</span> Medication legally requiring a medical prescription before it can be dispensed

A prescription drug is a pharmaceutical drug that is permitted to be dispensed only to those with a medical prescription. In contrast, over-the-counter drugs can be obtained without a prescription. The reason for this difference in substance control is the potential scope of misuse, from drug abuse to practicing medicine without a license and without sufficient education. Different jurisdictions have different definitions of what constitutes a prescription drug.

Health technology is defined by the World Health Organization as the "application of organized knowledge and skills in the form of devices, medicines, vaccines, procedures, and systems developed to solve a health problem and improve quality of lives". This includes pharmaceuticals, devices, procedures, and organizational systems used in the healthcare industry, as well as computer-supported information systems. In the United States, these technologies involve standardized physical objects, as well as traditional and designed social means and methods to treat or care for patients.

Express Scripts Holding Company is a pharmacy benefit management (PBM) organization. In 2017 it was the 22nd-largest company in the United States by total revenue as well as the largest pharmacy benefit management (PBM) organization in the United States. Express Scripts had 2016 revenues of $100.752 billion. Since December 20, 2018, the company has been a direct subsidiary of Bloomfield, Connecticut-based Cigna.

Google Health encompasses the health and wellbeing initiatives of Google, including Fitbit and a range of other features and integrations. Google Health started in 2008 as an attempt to create a repository of personal health information in order to connect doctors, hospitals and pharmacies directly. The Google Health project was discontinued in 2012, but the Google Health portfolio re-established in 2018 before being redescribed in 2022 as an "effort" rather than a distinct division.

An online pharmacy, internet pharmacy, or mail-order pharmacy is a pharmacy that operates over the Internet and sends orders to customers through mail, shipping companies, or online pharmacy web portal.

In the United States, a pharmacy benefit manager (PBM) is a third-party administrator of prescription drug programs for commercial health plans, self-insured employer plans, Medicare Part D plans, the Federal Employees Health Benefits Program, and state government employee plans. According to the American Pharmacists Association, "PBMs are primarily responsible for developing and maintaining the formulary, contracting with pharmacies, negotiating discounts and rebates with drug manufacturers, and processing and paying prescription drug claims." PBMs operate inside of integrated healthcare systems, as part of retail pharmacies, and as part of insurance companies.

CVS Health Corporation is an American healthcare company that owns CVS Pharmacy, a retail pharmacy chain; CVS Caremark, a pharmacy benefits manager; and Aetna, a health insurance provider, among many other brands. The company is the world's largest healthcare company, and its headquarters are in Woonsocket, Rhode Island. In 2023, the company was ranked 65th in the Forbes Global 2000.

<span class="mw-page-title-main">First Databank</span>

First Databank (FDB) is a major provider of drug and medical device databases that help inform healthcare professionals to make decisions. FDB partners with information system developers to deliver useful medication- and medical device-related information to clinicians, business associates, and patients. FDB is part of Hearst and the Hearst Health network.

Healthcare in Finland consists of a highly decentralized three-level publicly funded healthcare system and a much smaller private sector. Although the Ministry of Social Affairs and Health has the highest decision-making authority, specific healthcare precincts are responsible for providing healthcare to their residents as of 2023.

Electronic prescription is the computer-based electronic generation, transmission, and filling of a medical prescription, taking the place of paper and faxed prescriptions. E-prescribing allows a physician, physician assistant, pharmacist, or nurse practitioner to use digital prescription software to electronically transmit a new prescription or renewal authorization to a community or mail-order pharmacy. It outlines the ability to send error-free, accurate, and understandable prescriptions electronically from the healthcare provider to the pharmacy. E-prescribing is meant to reduce the risks associated with traditional prescription script writing. It is also one of the major reasons for the push for electronic medical records. By sharing medical prescription information, e-prescribing seeks to connect the patient's team of healthcare providers to facilitate knowledgeable decision making.

Veradigm is a publicly traded American company that provides physician practices, hospitals, and other healthcare providers with practice management and electronic health record (EHR) technology. Veradigm also provides products for patient engagement and care coordination, as well as financial and analytics technology. The company has more than 180,000 physician users and has products in 2,700 hospitals and 13,000 extended care organizations. The company formally changed its name from Allscripts to Veradigm in January 2023.

EMIS Health, formerly known as Egton Medical Information Systems, supplies electronic patient record systems and software used in primary care, acute care and community pharmacy in the United Kingdom. The company is based in Leeds. It claims that more than half of GP practices across the UK use EMIS Health software and holds number one or two market positions in its main markets. In June 2022 the company was acquired by Bordeaux UK Holdings II Limited, an affiliate of UnitedHealth's Optum business for a 49% premium on EMIS's closing share price.

Teladoc Health, Inc. is a multinational telemedicine and virtual healthcare company headquartered in the United States. Primary services include telehealth, medical opinions, AI and analytics, telehealth devices and licensable platform services. In particular, Teladoc Health uses telephone and videoconferencing software as well as mobile apps to provide on-demand remote medical care.

Specialty drugs or specialty pharmaceuticals are a recent designation of pharmaceuticals classified as high-cost, high complexity and/or high touch. Specialty drugs are often biologics—"drugs derived from living cells" that are injectable or infused. They are used to treat complex or rare chronic conditions such as cancer, rheumatoid arthritis, hemophilia, H.I.V. psoriasis, inflammatory bowel disease and hepatitis C. In 1990 there were 10 specialty drugs on the market, around five years later nearly 30, by 2008 200, and by 2015 300.

Jordan Michaels is an American digital healthcare entrepreneur, vice president of operations at GoodRx and a stand-up comedian. Michaels is the co-founder of Ringadoc. Raised in Southern California, Michaels is a graduate of Westlake High School and the University of Southern California, where he studied pre-medicine and neuroscience.

<span class="mw-page-title-main">Pharmacy management system</span> System to store and organize medication use process

The pharmacy management system, also known as the pharmacy information system, is a system that stores data and enables functionality that organizes and maintains the medication use process within pharmacies.

This list of telemedicine services providers is for notable telemedicine, telehealth, and mobile health providers and services. This includes virtual care facilities for remote care, services or platforms used for specific steps within the healthcare industry, and clinical navigation.

RXNT is an American privately held healthcare software technology company. The company provides ambulatory practices, hospitals, medical billers, and other healthcare professionals with digital health tools. The company was created in 1999, as a standalone e-prescribing system.

References

  1. 1 2 3 4 5 CNBC.com Staff (May 15, 2019). "CNBC 2019 Disruptor 50". CNBC. Retrieved May 15, 2019.
  2. 1 2 "GoodRx 2021 10-K". sec.gov. Retrieved May 3, 2022.
  3. 1 2 3 4 Heather Landi (September 27, 2019). "Tech GoodRx acquires telemedicine company HeyDoctor to add virtual healthcare services". FierceHealthcare. Retrieved December 25, 2019.
  4. 1 2 Mcusic, Teresa. "Where to turn online to save money on prescription drugs". Star Telegram. Archived from the original on May 17, 2017. Retrieved May 18, 2017.
  5. "Money, drugs, and the medical practice: Can physicians benefit from helping patients reduce prescription costs? – Continuum". Carecloud. March 2018. Retrieved March 20, 2018.
  6. 1 2 Thomas, Katie (February 9, 2016). "New Online Tools Offer Path to Lower Drug Prices". New York Times. Retrieved May 18, 2017.
  7. 1 2 Thomas Germain (March 6, 2020). "GoodRx Saves Money on Meds — It Also Shares Data With Google, Facebook, and Others". Consumer Reports. Retrieved April 22, 2020.
  8. Morgan, David (May 8, 2017). "Inside Rx aims to lower high prescription drug costs". CBS News. Retrieved May 18, 2017.
  9. "GoodRx to acquire health video company HealthiNation forever and $75M in cash". April 20, 2021.
  10. "GoodRx adds patient insurance information to drug cost platform for providers". Healthcare Dive. Retrieved April 12, 2024.
  11. "GoodRx adds patient insurance information to drug cost platform for providers". Healthcare Dive. Retrieved April 15, 2024.
  12. Cohen, Howard (April 8, 2024). "Publix just rolled out a new way to cut prescription costs. It involves a new card". Miami Herald. Retrieved April 9, 2024.
  13. 1 2 Dickinson, Boonsri. "These Ex-Facebook Guys Want To Help You Find Cheaper Drugs". Business Insider. Retrieved May 18, 2017.
  14. 1 2 Empson, Rip (February 19, 2012). "GoodRx Grabs $1M+ From SV Angel, Founders Fund & More To Help You Find Cheap Prescription Drugs". TechCrunch. Retrieved May 18, 2017.
  15. Lazarus, David (February 24, 2012). "Making it easy to comparison shop for prescription drugs". Los Angeles Times. Retrieved May 18, 2017.
  16. "GoodRx and Data Privacy". GoodRx. February 28, 2020. Retrieved April 22, 2020.
  17. Germain, Thomas (March 6, 2020). "GoodRx Stops Sending Prescription Data to Facebook". Consumer Reports. Retrieved September 17, 2022.
  18. Calascibetta, Thomas M. (March 21, 2023). "Examining the FTC's GoodRx Case and the Growing Risks of Improper Data Collection and Processing". The National Law Review. Chuhak & Tecson P.C. Retrieved April 7, 2023.
  19. Dudek, Mitch (February 1, 2023). "Discount prescription company GoodRx fined $1.5 million for sharing sensitive user info". Chicago Sun-Times. Retrieved February 1, 2023.
  20. Weatherbed, Jess (February 2, 2023). "FTC fines GoodRx for sharing user health data with Google and Facebook". The Verge. Retrieved February 3, 2023.